CRM Integration · Australia-wide
CRM Integration Consulting. Your CRM connected to everything that matters.
A CRM that does not connect to your operational systems creates more work than it saves. Human Nexus integrates Dynamics 365, Salesforce, Zoho, and other CRMs with your ERP, scheduling, payroll, SharePoint, and third-party systems, so data flows automatically and your team stops re-entering it.
All
Major CRM platforms
900+
Connector library
Real-time
Data sync
0
Manual transfers
The problems we fix.
CRM and operational systems not connected
Customer data in the CRM, operational data in the ERP, scheduling data in a third system. Staff re-entering the same information across all three.
CRM data that is always out of date
Records updated in one system but not reflected in the CRM for days. Sales and operations working from different versions of the same customer data.
Manual reporting across multiple systems
Analysts pulling data from three systems into a spreadsheet every week to produce a report that should update automatically.
How we deliver it.
01
Integration mapping
We map every data flow that needs to exist between your CRM and other systems: what syncs, when, in which direction, and what happens when there is a conflict.
02
Architecture design
We design the integration architecture: direct API connections, Power Automate flows, or middleware, chosen for reliability and maintainability.
03
Build and test
Integration built and tested against real data volumes and real exception scenarios. Conflict resolution and error handling configured before go-live.
04
Deploy and monitor
Integration deployed to production with monitoring. Data flows validated. 30 days post-go-live support included.
What's included.
Dynamics 365 integration
Dynamics connected to SharePoint, Teams, ERP, payroll, and third-party systems via native connectors and Power Automate flows.
Salesforce integration
Salesforce connected to Microsoft 365, ERP, and operational systems via REST API, Power Automate, and custom middleware.
Zoho CRM integration
Zoho CRM connected to your operational systems using Zoho Flow, Deluge scripts, and REST API integrations.
ERP and payroll sync
CRM customer and contract data synchronised with your ERP and payroll systems, with no manual data entry between systems.
SharePoint and document integration
CRM records linked to SharePoint document libraries, so contracts, proposals, and communications are stored against the right customer record.
Real-time and scheduled sync
Integrations configured for real-time event-triggered sync or scheduled batch processing, depending on what each data flow requires.
Why Human Nexus.
We map the data before we build
Data conflicts, field mismatches, and sync direction ambiguity are resolved in design, not discovered in production.
Platform-agnostic
Dynamics, Salesforce, Zoho, HubSpot. We work across all major CRM platforms and choose the integration approach that fits your environment.
Error handling by design
Every integration we build handles failures gracefully by logging errors, alerting the right people, and never silently losing data.
Microsoft 365 native where possible
Power Automate and Power Platform integrations preferred for M365 environments, with no additional middleware cost or complexity.
Fixed-scope delivery
Scoped and priced by integration, not by the hour. You know the cost before we start.
Owned by your team
Documentation, monitoring configuration, and training handed over. Your team manages the integration after we leave.
Proof of work
CRM connected to operations. Manual transfers eliminated.
Human Nexus has integrated CRM platforms with ERP, payroll, scheduling, and SharePoint systems for Australian organisations across healthcare, financial services, and enterprise, eliminating the manual data transfers that were consuming operational capacity.
Manual transfers eliminated. Data accurate in real time.
Common questions.
Which CRM platforms do you work with?
Dynamics 365, Salesforce, Zoho CRM, HubSpot, and custom CRM systems. We also work with industry-specific CRMs that have API access.
How long does a CRM integration project take?
A single integration between two systems typically takes two to four weeks. Multi-system integration programmes with five or more connections take six to twelve weeks.
How much does CRM integration consulting cost?
A single integration typically starts from $8,000 to $20,000 depending on complexity. Multi-system programmes are quoted as a fixed-scope package after a free scoping session.
What happens when the integration breaks?
Every integration we build includes monitoring, error alerting, and logging. We configure alerts so the right people are notified immediately when a sync fails, before users notice.
Can you integrate with our legacy ERP?
Yes. We regularly integrate modern CRMs with legacy ERP systems using file-based integration, database connectors, and API wrappers where direct API access is not available.
Do we need middleware?
Not always. Many integrations can be built directly using Power Automate, CRM-native connectors, or REST APIs. We recommend middleware only when it simplifies maintenance and reduces long-term cost.
Ready to connect your CRM to the rest of your operation?
Book a free 30-minute session. We will map your integration requirements and give you a fixed-price quote before you commit.