Case studies
Real work. We name the driver, build the change, and prove it with a number.
Community care provider
~$240K a month
The roster was being built about 13% above what care plans funded.
Around $240K per month in unfunded labour removed, with over servicing cut from 12.8% to almost nil.
United for Care
300+ processes
Hundreds of back office tasks ran by hand, every fortnight.
Over 300 automation processes in production.
Care provider
Coordinators lost hours to manual shift confirmation calls.
Voice AI runs the outbound calls and escalates only the ambiguous ones.
12 hours
A compliance audit needed a custom app, and there was no time.
Designed, built, and shipped in 12 hours.
Setara
Investigators were buried in unstructured evidence.
A working AI system that surfaces what matters and shows its reasoning.
Award-winning pet supply retailer
4.5 FTE to 0.5
7 supplier channels, each with a different PO format. 4.5 FTE processing orders by hand every month.
14 Power Automate flows. 0.5 FTE for exceptions only. Zero human touchpoints for normal orders.
