Question 1

Can an offshore bookkeeper lodge BAS on my behalf?

Accepted Answer

No. BAS lodgement requires a registered tax agent under the Tax Agent Services Act 2009 (Cth). Your offshore bookkeeper prepares the workpapers and reconciliations. Your registered agent in Australia reviews and lodges. Human Nexus offshore staff are not registered tax agents. The separation is intentional and keeps you compliant.

Question 2

Which accounting software do your bookkeepers know?

Accepted Answer

Our team works in Xero, MYOB, QuickBooks Online, and Zoho Books. We also support Dext and ReceiptBank for receipt capture, ApprovalMax for purchase order approvals, and Spotlight Reporting for management reporting. If your firm uses a different stack, tell us in the intake call and we will confirm coverage before you commit.

Question 3

Who supervises my offshore bookkeeper?

Accepted Answer

You do, directly. Your offshore team member reports to your practice manager or finance director, attends your team meetings, and works in your systems. Human Nexus provides in-hub operational oversight and an Australian account manager for HR and performance matters. If you are an accounting practice, your client-facing reviews and signoffs stay with your registered accountants in Australia.

Question 4

What happens during an ATO audit?

Accepted Answer

Your offshore bookkeeper can pull transaction-level workpapers, reconciliations, and any requested reports from your accounting software. They prepare the supporting documentation under your direction. The ATO engagement itself, correspondence, representations, and any professional sign-off, stays with your Australian registered agent or accountant.

Question 5

Where is my financial data stored?

Accepted Answer

In your own systems. Your offshore team member accesses Xero, MYOB, or QuickBooks Online using credentials you create. Human Nexus staff do not store financial data on our infrastructure. Before any personal or financial data is shared, Human Nexus executes a data processing agreement with you that requires APP-equivalent protections under the Privacy Act 1988 (Cth).

Question 6

What is the minimum hours commitment?

Accepted Answer

The minimum engagement is 20 hours per week, with an initial three-month term. After three months, engagements move to rolling 30-day notice. We do not offer ad hoc bookkeeping hours or one-off reconciliation projects. The model is designed for businesses that need a consistent, ongoing finance function.

Question 7

How long does it take to onboard a bookkeeper?

Accepted Answer

From the discovery call to your bookkeeper's first day is typically two to three weeks. That covers the role brief, candidate sourcing, your interview, contracting, and software access provisioning. More senior roles such as finance managers may take three to four weeks. We aim to give you a structured onboarding checklist before day one.

Question 8

Can accounting practices use Human Nexus as a white-label back office?

Accepted Answer

Yes. Many of our finance clients are accounting practices that engage Human Nexus to provide dedicated bookkeepers who operate inside the practice's own tools and branding. The offshore team member is not client-facing. Your practice managers review and sign off all work before it reaches clients. We handle employment, HR, workspace, and compliance for the offshore team member. You handle the professional relationship with your clients.

Question 9

Are your bookkeepers qualified?

Accepted Answer

Our bookkeepers hold degrees in accounting, commerce, or finance from Pakistani or Philippine universities. Senior team members typically hold additional qualifications such as ACCA, ICAP, or CPA Philippines. We match seniority to your requirements and verify credentials before shortlisting. You also conduct your own interview before any team member starts.

Platform	Our team works in
Xero	Accounts payable/receivable, bank rec, BAS workpapers, payroll data entry, Xero reporting
MYOB (AccountRight and Essentials)	Accounts coding, payroll timesheets, supplier payments, period-end reports
QuickBooks Online	Chart of accounts setup, transaction coding, P&L preparation, QBO payroll
Zoho Books	Invoicing, expense management, bank rules, Zoho Books reports, multi-currency
Dext / ReceiptBank	Receipt capture, supplier coding, batch uploads to Xero or QBO
ApprovalMax	Purchase order approvals, bill approvals, multi-level authorisation workflows
Spotlight Reporting	Monthly management report packs, KPI dashboards, 3-way forecast inputs

	Local hire	Software only	RecommendedHN offshore team
Monthly cost (full-time)	$8,500 to $12,000	$100 to $600 in software fees	From $3,120 (incl. management)
Accounting software knowledge	Depends on hire	N/A	Verified before placement
Australian supervision	In-house	None	Your team plus AU account manager
BAS compliance	Registered agent required	Not applicable	Registered agent required (AU)
Onboarding time	4 to 8 weeks (hire process)	Immediate	2 to 3 weeks
Scalability	One at a time, slow	Unlimited but no people	Add roles within 2 to 4 weeks
Replacement if they leave	Full rehire process	N/A	90-day guarantee, managed by HN
Data sovereignty	On-shore	Cloud (your control)	Your systems, HN DPA in place
IP ownership	Employment contract	Not applicable	Written assignment in every agreement

Role	Pakistan (AUD/hr)	Philippines (AUD/hr)	AU market equiv (AUD/hr)
Bookkeeper	$10	$13	AUD $40 to 65/hr
Accountant	$12	$14	AUD $65 to 95/hr
Senior accountant / CPA-level	$15	$17	AUD $90 to 130/hr
Finance manager / lead	$19	$23	AUD $120 to 180/hr

Finance and accounting outsourcing with Australian oversight.

Where offshore bookkeeping stops, and your tax agent starts.

Software we work in.

Client types.

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