Human Nexus

AI agent development · Australia

AI agents that do real work, with people in control.

We design, build and run custom AI agents for Australian organisations, on Anthropic's Claude. Start with a free audit of the work an agent could take on, then choose a fixed scope build.

  • Free 30 minute AI agent audit, no obligation
  • Fixed quote and target number before any build
  • Registered Claude Partner
See case studies
Anthropic Claude PartnerRegistered Claude Partner. We build agents on Anthropic's Claude.

Measured results

< 12h
to build a compliance audit app
24/7
voice agent coverage on shift confirmation
300+
automation processes delivered for one client

Free AI agent audit

Get your free AI agent audit

Tell us which work you want an agent to take on. We reply within one business day.

Prefer to look around first? See what we do.

What we build

Work we take off your team.

Voice agents

Outbound and inbound calls that confirm, reschedule and capture answers, escalating the unclear ones to a person with a transcript.

Document and inbox agents

Agents that read emails, forms and attachments, pull out what matters and file or action it.

Workflow agents

Multi step work across your CRM, finance and operations systems, with a person approving the decisions that need judgement.

Evidence and research agents

Agents that sift large volumes of unstructured material and show the reasoning behind what they surface.

Agents on your data

Built against your real systems and records, with access, logging and human review designed in from the start.

Fixing stalled pilots

Proofs of concept that never reached production, reviewed and either finished properly or stopped honestly.

A client story

A voice agent that confirms shifts, around the clock.

  1. 1

    List generated

    Upcoming shifts that need confirming, ranked by priority and time until service

  2. 2

    Agent calls

    The voice agent phones each worker and holds a natural conversation

  3. 3

    Answer classified

    Confirmed, declined, late, conditional, unclear or needs escalation

  4. 4

    Roster updated

    Clear answers are actioned automatically

  5. 5

    Person decides the rest

    Ambiguous or risky calls go to the rostering team with a transcript and summary

Care provider

Scope
An outbound AI voice agent that calls workers to confirm shifts and availability, connected to the rostering system and escalation rules.
Measured saving
Coordinators no longer spend their hours on manual confirmation calls. The agent runs them 24/7.
Outcome
Last minute roster gaps filled in under 30 seconds, with judgement kept with people and repetition given to the agent.
Read the full case study

How it works

Start with a free audit. Then decide.

01

Free AI agent audit

A 30 minute session. We find the work an agent can actually take on, and tell you plainly where it cannot.

02

Fixed scope build

A written scope, a fixed quote and the number we are aiming for, agreed before any build starts.

03

Measure and hand over

We report the real result against that number, then hand over or stay on for monitoring and changes.

Honest platform fit

When it fits, and when it does not.

A good fit

  • Repetitive work that follows rules most of the time
  • Calls, emails or documents handled one by one today
  • Systems with an API, or data an agent can reach safely
  • A team willing to review the cases the agent escalates

Consider an alternative

  • Decisions that must always rest with a person
  • No clear way to measure whether it worked
  • Data that cannot leave its current system
  • Simple automation would do the job for less. We will say so.

Questions

Common questions

Tell us which work you want an agent to take on.

Prefer to talk now? Call (02) 9037 8196 or email humans@humannexus.com.au.

Anthropic Claude Partner

Free AI agent audit

Tell us what to fix first

Fill in your details and we will respond within one business day.

Prefer to look around first? See what we do.